The Small Print

The Small Print

Information you may like to know

Dreamwave Events is registered as a limited company (8471435).

VAT

Dreamwave Events Ltd is a registered for VAT in the UK. Our VAT number is GB 136 5779 79. All pricing shown includes VAT unless otherwise stated. Full VAT invoices can be provided on request.

Insurance

Dreamwave Events Ltd holds both public and employer liability insurance both up to £10,000,000 with our insurer Allianz Insurance plc. Copies of the certificates are available on request.

PAT Testing

All our electrical appliances are inspected and tested annually for electrical safety. A copy of the certificate is available on request.

Health and Safety Policy

We adhere to our detailed health and safety policy when working and for the protection and safeguard of our staff and clients. We willincorporate risk assessments and method statements when necessary. Copies are available on request.

ProDub License

The Copyright, Designs & Patents Acts of 1988 requires us to have a ProDub license as we copy our legally-purchased music for professional use. A copy of the certificate is available on request.

Booking process

Once you have made contact with us to check our availability on your required date, our office team will ask you for some further information so we can process your booking. This will be obtained via email and can be sent to you to sign digitally. A reservation fee is payable on booking with any outstanding balance due four weeks before your hire.

Terms and Conditions

All bookings with Dreamwave Events Ltd include terms and conditions relevant the services hired. These are produced at the time of wishing to book for you to read. Prior to this a copy is available on request if required.

Payment Information

All confirmed bookings with Dreamwave Events Ltd are required to pre-paid unless otherwise stated. A reservation fee of £195.00 is payable upon booking (for bookings over £750.00 we require £250.00 and above £1000.00 this figure equates to 30% of the total job cost).  The remaining balance is then due four weeks before your required hire date. Both payments can be made via card payment over the phone or by bank transfer (for phone payments debit and personal credit cards have no processing fee, however there is an additional processing fee applicable for business and international credit cards of 3%).

Cancellation Terms

Less than 30 days before function – half the outstanding balance required.

Less than 7 days before function – the full outstanding balance required.

Cancellation of a confirmed booking may only be made in writing. Bookings cannot be cancelled by telephone.  When a booking has been formally cancelled, and that cancellation accepted by both parties, the client forfeits any rights to use that service on that date, irrespective of deposits or cancellation charge paid or due.

Our own companies

Dreamwave DJs
Dreamwave Events
Dreamwave Lighting

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